Regarding our compliance with the Indian IT Act, 2000, please review our Data Protection Declaration.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
When you use our website, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website.
You may provide us with a user ID.
We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
If you choose to buy / contact us/ avail certain services or show any interest on the website, we collect information about your browsing and buying behavior.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms, blogs or other message areas or leave feedback, we will collect that information you provide to us. We try retaining this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
To help us make e-mails more useful and interesting, we may often receive a confirmation when you open e-mail from Gateway of Healing if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your preferences.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
On your smart devices, when you download, use apps or browse our website created by Gateway of Healing or our subsidiaries, partners or agents, we may receive information about your location and your device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most devices allow you to turn off location services.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details etc.) from you when you set up a free account with us. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. We might receive information about you from other sources and add it to your client information at Gateway of Healing.
You accept herewith that your information is stored, used and passed on within Gateway of Healing. We herewith confirm that a Data Protection Agreement is in place.
USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers / services, upcoming service(s), products, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
OTHER USES OF YOUR PERSONAL INFORMATION
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes in Gateway of Healing. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, services, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you.
Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally
The Site uses technology from Google Analytics through which data is collected and stored for marketing and optimization purposes and data use profiles are prepared under a pseudonym.
Cookies may be used for this. The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with on-going effect.
SHARING OF PERSONAL INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may sometimes send offers to selected groups of Gateway of Healing customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your preferences.
LINKS TO OTHER SITES
Our site links to other websites that may collect personally identifiable information about you. Gateway of Healing is not responsible for the privacy practices or the content of those linked websites.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control.
- Whenever you change or access your information, we offer the use of a secure server.
- Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
- We work to protect the security of your information during transmission.
- We may reveal only the last four digits of your credit card numbers when confirming an order /services.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off / clear cookies and browser history when finished using a shared computer.
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Gateway of Healing features as your profile, wish lists, customer reviews, and testimonials.
- If you do not want to receive e-mail or other mail from us, please adjust your Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Gateway of Healing, and it is your responsibility to review them for changes.)
- We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account or sharing information with us.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Gateway of Healing does not sell products or services for purchase by children. We sell children’s products or services for purchase by adults only. If you are under 18, you may use Gateway of Healing products or attend seminars only with the involvement of a parent or guardian.
If you choose to visit Gateway of Healing, your visit and any dispute over privacy is subject to this Policy and our Terms & Conditions, including limitations on damages, resolution of disputes, and application of the court of law of the state of Haryana, India. If you have any concern about privacy at Gateway of Healing, please contact us with a thorough description, and we will try to resolve it.